Privacy Policy

Last updated: October 04, 2025

Your Privacy Commitment

At QuickFilr, we take your privacy very seriously. This policy explains how we collect, use, and protect your information when you use our file conversion services.

1. Information We Collect

1.1 Information You Provide Voluntarily

We only collect information that you voluntarily provide to us:

  • Files you upload for conversion
  • Email address (when provided for contact)
  • Feedback and contact messages

1.2 Information Collected Automatically

When you use our website, we automatically collect certain information:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent
  • Date and time of access
  • Information about conversions performed (file type, size)

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website usage
  • Provide relevant advertising

2. How We Use Your Information

We use the collected information to:

  • Provide our services: Process and convert your files
  • Improve our services: Analyze usage to enhance functionality
  • Communication: Respond to your questions and provide support
  • Security: Protect against misuse and malicious activities
  • Legal compliance: Comply with legal and regulatory obligations
  • Statistical analysis: Generate aggregated and anonymous reports

3. File Processing

File Retention Policy

All uploaded files are automatically deleted from our servers after 1 (one) hour.

3.1 File Security

  • Files are processed on secure servers
  • We do not view, share or store the content of your files
  • Connections are protected by SSL/TLS
  • Access restricted only to automated conversion systems

3.2 File Types

We only process file types specified on our website. Unsupported file types are automatically rejected.

4. Information Sharing

We do not sell, rent or share your personal information with third parties, except in the following situations:

4.1 Service Providers

We may share information with service providers who help us operate the website, provided they agree to maintain confidentiality.

4.2 Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

4.3 Rights Protection

To protect our rights, property or safety, or those of our users.

5. Google AdSense and Advertising

Our website uses Google AdSense to display advertisements. Google may use cookies to display ads based on your previous visits to our website or other websites.

5.1 How to Disable

5.2 Google Policy

For more information on how Google collects and uses data, see Google's Privacy Policy.

6. Your Rights (GDPR/LGPD)

In accordance with data protection laws (GDPR/LGPD), you have the following rights:

  • Access: Know what data we have about you
  • Correction: Correct incorrect or incomplete data
  • Deletion: Request removal of your data
  • Portability: Receive your data in structured format
  • Withdrawal: Withdraw your consent at any time
  • Opposition: Object to the processing of your data
  • Information: Receive information about who we have shared your data with

To exercise your rights, contact us:

Email: privacy@quickfilr.com

Phone: +244 952 451 469

7. Security

We implement technical and organizational security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure servers with restricted access
  • Continuous security monitoring
  • Data backup and recovery
  • Team training in data protection

While we use robust security measures, no system is 100% secure. We recommend that you also take precautions when using the internet.

8. Data Retention

8.1 Files

All uploaded files are automatically deleted after 1 hour.

8.2 Logs and Statistics

Log data and statistics are kept for up to 2 years for security and service improvement purposes.

8.3 Contact Information

Information provided via contact form is kept as long as necessary to respond to your request.

9. Links to Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of each website you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.

Significant changes will be notified through the site or by email (when applicable).

11. Contact

If you have questions about this Privacy Policy, contact us:

Email: contact@quickfilr.com

Phone: +244 952 451 469

Data Protection Officer (DPO): dpo@quickfilr.com

This Privacy Policy was last updated on 2025-10-04.

© 2025 QuickFilr. All rights reserved.